Communication / Crisis Management

Second Blow to Seattle Seahawks

It’s been a rough weekend for Seattle sports. After the University of Washington Huskies lost to Washington State University Cougars in the Apple Cup Friday evening, reports leaked tonight that two Seattle Seahawks players face a four-week long suspension for violating the leagues performance enhancing substance policy. Cornerbacks Brandon Browner and Richard Sherman were unable … Continue reading


The Importance of ‘Thank You’

Remember the times your parents reminded you to say ‘please’ and ‘thank you?’ In retrospect, that was an important lesson in manners and an invaluable lesson on life. Every favor, gift, compliment, or award, is essentially, a “favor,” “gift,” ”compliment,” or “award,” not something you deserve. However, many people seem to have forgotten this. Think … Continue reading

Communication / Crisis Management / PR

Reputation Management During a Crisis

Reputation is probably the most valuable asset of any company according to Reputation 911. When people think about a company or their products, it is really the consideration of the company’s reputation that is at the forefront of their mind. That reputation is what recruits staff, achieves higher prices and keeps customers. A reputation of … Continue reading

Communication / PR

More Bad News for Armstrong Following Doping Scandal

It hasn’t been a great year for Lance Armstrong, to say the least. After the U.S. Anti-Doping Agency released a report detailing evidence of doping allegations against the former bicyclist, Armstrong decided to resign as chairman for his cancer-fighting Livestrong foundation and Nike announced its choice to terminate his contracts. Imagine working with someone who … Continue reading